Résumé · Updated April 2026

Liliana Lovo
— the road so far.

Senior Product Designer
New York · currently in Madrid
lmlovo94@gmail.com
linkedin.com/in/liliana-lovo
Get in touch
Summary

Senior Product Designer with 6+ years at Citi designing enterprise tools, design systems, and dashboards used by hundreds of analysts. Currently completing a Master's in Digital Business at IE, exploring how design, strategy, and entrepreneurship connect.

Experience
Senior Product Designer — Citi
Risk & Controls Technology · New York, NY
2022 — Present

Lead designer for internal risk and controls platforms. Promoted from Product Designer in 2022.

  • Led the redesign of the MCA (Manager's Control Assessment) platform used daily by 300+ risk analysts globally.
  • Co-built and maintained the Citi internal design system — components and patterns adopted by 150+ designers across the bank.
  • Designed the Leadership Intelligence Dashboard, a strategy tool for senior executives that consolidated 6 separate reporting tools.
  • Mentor 4 junior designers; run weekly design crits across two product squads.
Enterprise UX Design systems Data viz Leadership
Product Designer — Citi
Risk Technology · New York, NY
2019 — 2022

First designer embedded with a risk-tech engineering team historically built without dedicated UX.

  • Built the design practice from scratch — introduced research methods, design reviews, and a shared component library.
  • Redesigned 4 legacy tools, cutting average task completion time by ~35%.
  • Established the partnership model between design, product, and engineering that's still used today.
Internal tools Research Process
Co-founder & Designer — Café Bella Aurora
Specialty coffee brand · Nicaragua → NY
2021 — Present

Independent coffee brand sourcing single-estate beans from family farms in Matagalpa, Nicaragua.

  • Built brand identity, packaging, and Shopify storefront end-to-end.
  • Manage operations, supplier relationships, and content strategy.
Brand E-commerce Entrepreneurship
Junior UX Designer — Freelance
Various clients · New York
2018 — 2019

Web and mobile work for early-stage startups while transitioning into product design full-time.

Craft
Practice
  • Product design6 yrs
  • Design systems5 yrs
  • Enterprise UX6 yrs
  • Data visualization4 yrs
  • Brand identity5 yrs
  • UX research5 yrs
  • Design leadership3 yrs
Tools & Languages
  • FigmaDaily
  • Adobe Creative SuiteWeekly
  • Shopify, WebflowComfortable
  • HTML / CSSComfortable
  • Notion, JIRADaily
  • EnglishNative
  • SpanishNative
Education
Master's in Digital Business and Innovation
IE Business School — Madrid, Spain
2025 — 2026
Bachelor in Digital Arts and Science Engineering
University of Florida — Florida, USA
2015 — 2018
Beyond work
  • Co-founder — Café Bella Aurora, specialty coffee brand 2021 — Now
  • Mentor — Junior designers at Citi 2022 — Now
  • Volunteer — Design crits for Latina founders, NY 2023 — Now
Recognition
  • Citi Innovation Award · MCA Redesign team 2023
  • Citi Spot Recognition · Design System contribution 2022
  • IE Scholarship · Digital Business cohort 2025